Return & Refund Policy

Our Commitment

At Rahman Global, we stand behind the quality of every product we sell. If you are not satisfied, we will make it right.

Eligibility for Returns

Returns are accepted within 7 days of delivery in the following cases:

• Product arrived damaged or broken.
• Wrong item was delivered.
• Product quality does not match its description.

We do not accept returns for products that have been opened and partially consumed, or if the complaint is raised after 7 days of delivery.

How to Initiate a Return

1. Contact us within 7 days of delivery at admin@rahman-global.com or WhatsApp +968-XXXX-XXXX.
2. Share your order number and clear photos of the damaged / incorrect item.
3. Our team will review and respond within 24 hours.
4. If approved, we will arrange a reverse pickup at no cost to you.

Refunds

Once the return is received and inspected:

• Prepaid orders: refund is processed to the original payment method within 5–7 business days.
• COD / WhatsApp orders: refund is issued as store credit or via UPI/bank transfer within 5–7 business days.

Replacements

If you prefer a replacement instead of a refund, we will dispatch a fresh unit once we receive the returned item.

Contact Us

Rahman Global · admin@rahman-global.com · +968-XXXX-XXXX